FA Student Resources
We have several resources to support you during your time at HCC. Please check out all of the options below.
Free Parking Lot Wifi + Discount Home Wifi
Free HCC Outdoor/Parking Lot Wifi
HCC now offers free outdoor/parking lot Wi-Fi zones for our students and prospective/future students to connect to the Internet. Visit www.hccs.edu/outdoorwifi to view locations and how to access them.
Discount Home Wifi
Many companies are continuing their community service commitments to assist existing customers by waiving late fees and disallowing service disruptions due to economic circumstances related to the coronavirus pandemic. These companies are likewise offering technology resource options to students. Several of them are offering varying sources of free or reduced-cost Wi-Fi options to new or existing customers for designated periods of time. Please check out all of the options below to choose what works best for you.
AT&T ($10/month for qualifying households)
- Xfinity College Student Access ($150 credit for verified HCC students)
- Xfinity Internet Essentials ($9.95/month for qualifying households)
Sprint and T-Mobile
Suddenlink (Altice Advantage Internet)
Here are some options for students looking for a laptop on a budget:
- Barnes and Noble, HCC's Bookstore offers a wide variety of desktops, laptops, and accessories
- Many brands offer student discounts on desktops, laptops, and accessories. To name a few:
Consider refurbished laptops where available. When purchased from a reputable retailer, these are usually in like-new condition and offer great value.
Free Software Available to HCC students
Tech Support for Eagle Online (Canvas) and Password Reset
If you have technical issues while taking online classes with HCC, please contact the Eagle Online (Canvas) Customer Support via phone at 713-718-5275, option 3, or via the Student Help Form.
If you are having difficulties with your HCC Email account, please contact the Information Technology Customer Support at 713-718-8800 or you can manage your password via the Password Reset Manager.
Students in need of tech support from information technology can call the it department at (713) 718-8800 or email at email@example.com.
Preparing to Leave HCC
Students preparing to graduate or recently graduated, dropping below half-time enrollment, or are withdrawing from college please visit our Preparing to Leave HCC webpage to find important information on exit loan counseling, federal loan terms & tips, navigating your federal loans, preparing for repayment, and graduation and commencement steps. Click here to find more information on how you can prepare to leave HCC.
FA Student Resolution Center
Students encountering a financial aid issue can utilize the FA Student Resolution Center to get financial aid help. Simply submit the online form detailing your financial aid issue and a FA manager or customer service coordinator will follow up with you. Click here to fill out the FA Student Resolution Center Online Form.
Financial aid assistance for continuing education students is limited. Click here to find information on financial aid opportunities currently available.
Cost of Attendance
There are direct educational costs — tuition, fees and book expenses. Also, there are indirect expenses — living, transportation and personal. These direct and indirect costs make up what the Financial Aid Office refers to as the Cost of Attendance.
Eagle Promise Program
Through the HCC Eagle Promise Program, qualifying students' tuition, fees, and a book allowance of up to $500 are covered each semester. To stay up to date on deadlines, and learn more about this program, click here.
Student Loan Debt Options
Prepare to tackle your student loan debt before you enter repayment after graduation. HCC offers a unique resource to students, Financial Aid Coaches. Our coaches are here to help you create a successful financial future. Coaches offer a variety of resources including information on how to tackle your student loan debt, setting up a monthly budget, guidance on locating scholarships and other means to pay for your education, and much more. Click here to connect with an HCC Financial Coach.